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Grievance Redressal

How to raise a complaint, escalation timelines, SEBI SCORES / ODR, and SEBI-required investor complaint disclosures — in one place.

Redressal Process. Complaint Data. Investor Complaints.

Understanding Client Concerns

Client's queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in expected delivery standards, either due to inadequacy of facilities available or through attitude of staff towards client.

How to Reach Us

Email Support

Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent to us on investor.relations@trilithon.in Alternatively, Investor may call on 04045598051.

investor.relations@trilithon.in

Phone Support

Alternatively, the Investor may call us for immediate assistance:

9063077878

Postal Address

A letter may also be written with their query/complaint and posted at below mentioned address:

Cabin 10, 4th Floor, Jyothi Imperial

Lumbini Avenue, Gachibowli, Hyderabad, 500032

Escalation Process

Compliance Officer Escalation

Clients can write to Compliance Officer at compliance.pms@trilithon.in if the Investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching the Compliance Officer.

compliance.pms@trilithon.in. Response within 10 business days.

SEBI SCORES

SEBI Complaint Redressal

In case you are not satisfied with our response you can lodge your grievance with SEBI at http://scores.sebi.gov.in or you may also write to any of the offices of SEBI. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link:

Visit SCORES Portal. Download SCORES App. Available on Google Play Store.

Online Dispute Resolution (ODR)

SEBI ODR Portal

ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on "Online Resolution of Disputes in Indian Securities Market". A common Online Dispute Resolution Portal ("ODR Portal") which harnesses conciliation and online arbitration for resolution of disputes arising in Indian Securities Market has been established. ODR Portal can be accessed via following link - https://smartodr.in/

Access ODR Portal.

Response Timeline

Initial Query

1. Contact Client Servicing Team via email, phone, or post

Escalation

2. If no response in 10 days, contact Compliance Officer

SEBI Intervention

3. If still unsatisfied, approach SEBI SCORES or ODR Portal

Complaint Data Disclosure

Format for investor complaints data disclosed by Portfolio Managers on a monthly basis, as required under SEBI Annexure 7A.

Data for the month ending — September, 2026

Sr. No. Received from. Pending at the end of last month. Received. Resolved*. Total Pending#. Pending complaints > 3 months. Average Resolution time^ (in days).

1 Directly from Investors 0 0 0 0 0 —

2 SEBI (SCORES) 0 0 0 0 0 —

3 Other Sources (if any) 0 0 0 0 0 —

Grand Total 0 0 0 0 0 —

* Inclusive of complaints of previous months resolved in the current month.

# Inclusive of complaints pending as on the last day of the month.

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr. No. Month. Carried forward from previous month. Received. Resolved*. Pending#.

1 April, 2026 0 0 0 0

2 May, 2026 0 0 0 0

3 June, 2026 0 0 0 0

4 July, 2026 0 0 0 0

5 August, 2026 0 0 0 0

6 September, 2026 0 0 0 0

Grand Total 0 0 0 0

Trend of annual disposal of complaints

SN. Year. Carried forward from previous year. Received. Resolved**. Pending##.

1 2024-25 0 0 0 0

2 2025-26 0 0 0 0

3 2026-27 0 0 0 0

Grand Total 0 0 0 0

** Inclusive of complaints of previous years resolved in the current year.

## Inclusive of complaints pending as on the last day of the year.

Investor Complaints

SEBI-mandated quarterly and multi-year investor complaint summaries.

1. Investor Complaints Data for the Quarter Ending (March/June/September/December)

Investor Complaints from. Pending Last Quarter. Received. Resolved. Pending End. Pending > 3 months. Avg Resolution (Days).

Directly from Investors. Nil. Nil. Nil. Nil. Nil. Nil.

SEBI (SCORES). Nil. Nil. Nil. Nil. Nil. Nil.

Other Sources (if any). Nil. Nil. Nil. Nil. Nil. Nil.

Total. Nil. Nil. Nil. Nil. Nil. Nil.

Average resolution time is the sum total of time taken to resolve each complaint in days in the current quarter divided by total number of complaints resolved in the current quarter.

2. Investor Complaints Data (Last Three FYs)

Financial Year. Carried Forward. Received. Resolved. Pending End.

2021-22. NA. NA. NA. NA.

2022-23. NA. NA. NA. NA.

2023-24. NA. NA. NA. NA.

Disclaimer: Investments in securities markets are subject to market risks. Past performance is not indicative of future results. Please read all scheme and disclosure documents carefully before investing. PMS: Trilithon Partners LLP (SEBI Reg. No. INP000009898) is registered under SEBI (Portfolio Managers) Regulations, 2020 with a minimum investment requirement of ₹50 lakh. Category III AIF: Trilithon (SEBI Reg. No. IN/AIF3/25-26/1808) is registered under SEBI (Alternative Investment Funds) Regulations, 2012 with a minimum commitment of ₹1 crore per investor. Category III AIFs are taxed at the fund level. This website is for informational purposes only and does not constitute an offer, solicitation, or investment advice. SEBI has not verified the accuracy or adequacy of the contents of this website. Terms and Conditions and Privacy Policy of the website are applicable. To lodge a complaint on Smart ODR Portal, visit https://smartodr.in/login. SEBI Master Circular for Portfolio Managers.

TRILITHON

Trilithon is a SEBI-registered investment manager offering a Category III Alternative Investment Fund and Portfolio Management Services for high-net-worth investors across India. Headquartered in Hyderabad, Telangana.

SEBI Registered · Category III AIF & PMS

AIF. SEBI Registration Number: IN/AIF3/25-26/1808

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SEBI Reg. No: INP000009898. LLPIN: ACM- 5983. UPI handle: trilithon.sbi@validsbi. UPI QR. SEBI Registered UPI QR for the Firm.

Contact. AIF. Cabin #3, 4th Floor, 1A & 1B Jyothi Imperial, Janardana Hills, Lumbini Avenue, Gachibowli, Hyderabad, Telangana, India - 500032.

PMS. Office 10, 4th Floor, Jyothi Imperial, Gachibowli, Hyderabad – 500 032, Telangana, India.

Distributor Details. Name of Distributor : Lotusdew Securities Private Limited. Enrollment Date : 06/05/2026. APRN Code : APRN08995.

investor.relations@trilithon.in. www.trilithon.in. © 2026 Trilithon. All rights reserved.

Important Disclaimer: Investment in Alternative Investment Funds and Portfolio Management Services involves substantial risk of loss, including the possible loss of the entire principal invested. Category III AIFs do not have pass-through tax status. Past performance, if any, is not indicative of future results. Nothing on this page constitutes investment advice, an offer to sell, or a solicitation to buy any securities. Prospective investors must read all scheme-related documents carefully before investing.